Black Oak Casino Resort - Privacy Policy

This Privacy Policy(“Policy”) describes the data practices of the Black Oak Casino Resort and Hotel at Black Oak Casino Resort which is owned and operated by the Tuolumne Economic Development Authority, Inc. an instrumentality of the Tuolumne Band of Me-Wuk Indians, a federally recognized sovereign tribe, collectively, referred to as “we,” “us,” and/or “our”.

The Privacy Policy explains how (“Black Oak Resort”, “Hotel”, “we”, “us”’, and/or “our”) collects, uses, stores, and discloses your information when you interact with us on our websites, mobile applications, and other digital properties where this Privacy Policy is posted, including www.blackoakcasinoresort.com (“Websites”) and any services offered through the Websites (“Services”) and when you communicate with us in any manner, including by e-mail or telephone (“Communications”) and when we interact with certain third parties.

Although no system can guarantee the complete security of your information, we are committed and take all commercially responsible steps to ensure your information is protected in alignment with all applicable laws and regulations, as appropriate to the sensitivity of your information.

 

The Type of Information We Collect

Depending on how you interact with our services and Websites, the nature of our communications, and how we may interact with certain third-party affiliates, we may collect the following pieces of your information:

  • Basic Information. Information such as name, postal address, e-mail address, Players Club Number, phone number, account name, password and other similar identifiers.
  • Device Identifier and Other Unique Identifiers. Information such as your device identifier, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, and other unique identifiers.
  • Internet or Other Network Activity. Information such as you’re browsing or search history, and other information regarding your interactions with our websites, emails, and advertisements.
  • Geolocation Data. Information that permits us to determine your location, to determine the best services for you.
  • Booking Information. Information such as reservations, number of guests, date of reservation and other details you may provide in connection with your reservation.
  • Commercial Information. Information such as the nature of the services, promotions, events, and amenities you’ve purchased or considered, and related information such as ticket information and acceptance of any venue policies.
  • Event and Amenity Information. Information related to your bookings of amenities we offer such as our dining services, booking of events, reservations and participation in other events as services that we host.
  • Demographic Information. Information such as age, date of birth, and gender.
  • Audio and Visual Information.  Information such as photographs, images, videos, and recordings of voice information (where supported).

 

How We Collect Your Information

We collect your information in three ways: 1) directly from you that is provided voluntarily when you use our Websites, Services, and Communicate with us; 2) Automatically derived through automated tracking mechanisms when using online technologies when you interact with our Websites, Services, and Communicate with us; 3) from any of our third-party partners.

  • Directly from you when providing voluntary registration information. When you join the Players Club at Black Oak Casino Resort you must first complete the registration process, during which we will collect personal information about you. The information will include your name, address and birth date which are required for Players Club membership. We do not collect personally identifiable information about you except when you specifically provide such information to us on a voluntary basis. In order to fully access this Site, you must first complete the registration process, during which we will collect personal information about you. The information will include your name, address and birth date which are required for Players Club membership. We do not collect personally identifiable information about you except when you specifically provide such information to us on a voluntary basis. By registering with us, you consent to the use and method of disclosure as described in this Privacy Policy.
  • Automatically through voluntary information for services. We also collect personally identifiable information when you choose to use certain other features of the Site, including: i) making purchases, ii) consenting to receive email or text messages about upcoming promotions or events, iii) consenting to receive email, iv) participating in our forum, iv) commenting on articles and others. When you choose to use these additional features, we require you to provide your “Contact Information” in addition to other personal information that may be required to complete a transaction such as your phone number, billing and shipping addresses and credit card information. Occasionally, we may also request information such as your shopping preferences and demographics which will help us better serve you and our other users in the future.
  • From Third Party Partners. We collect information from our third-party partners, such as brands, data analytics providers, marketing or advertising providers, fraud prevention service providers, and vendors that provide other services.

 

Cookies and Related Online Tracking Technologies

Our site uses “cookies” and other tracking technologies. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. If a user’s system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This prevents unauthorized access to the user’s information while they are away from their computer.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site. Please be aware that if you disable or remove these tracking technologies some elements of the services we provide may not function correctly.

You may choose to invite friends to join www.blackoakcasino.com by sending invitation emails via an invite feature we may add in the future. www.blackoakcasino.com stores the email addresses you provide so that the respondents may be added to your social network, confirm orders/purchases and to send reminders of the invitations. www.blackoakcasino.com does not sell these email addresses or use them to send any other communication besides invitations and invitation reminders. Recipients of invitations may contact www.blackoakcasino.com to request the removal of their information from our database.

Some of the online tracking technologies are used to maintain the security of our websites, manage your account, prevent crashes, fix bugs, save your preferences, assist with website functionality, advertising, analytics, and performance functions.

 

How We Use and Share Your Information

www.blackoakcasino.com Uses your information for a variety of purposes but most commonly your personal information is used for the original purposes it was given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection.

Personally identifiable information is used to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order, providing customer service, tracking email invitations you send and otherwise supporting your use of the Site.

www.blackoakcasino.com may use your personal information for target advertising toward you based on things such as region, gender, interests, goals, habits, etc.

We may permit certain trusted third parties to track usage, analyze data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. This is collected in order to better understand our Web site usage and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.  Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.

www.blackoakcasino.com may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to detect, investigate, prevent identify, contact or bring legal action regarding malicious, deceptive, fraudulent activity, including fraudulent transactions against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.

We use your information to comply with our legal and regulatory obligations, to establish and exercise our rights, and to defend against legal claims.

You will receive notice when your personally identifiable information might be provided to any third party for any reason other than as set forth in this Privacy Policy, and you will have an opportunity to request that we not share such information.

We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

How We Protect Your Information

Although no system can guarantee the complete security of your information, we take all commercially reasonable steps to ensure your information is protected in alignment with all applicable laws and regulations, as appropriate to the sensitivity of your information. We are committed to protecting the information we receive from you.

www.blackoakcasino.com will not disclose, use, give or sell any personal information to third parties for any purposes other than to our suppliers and other third parties who need to know in order to deliver services on behalf of www.blackoakcasino.com unless required to do so by law. Further, www.blackoakcasino.com reserves the right to contact you regarding matters relevant to the underlying service provided and/or the information collected.

 

How Long Do We Retain Your Information?

We keep your personal information for as long as it may be necessary in accordance with the purpose for which it was intended, business needs, and or legal and regulatory requirements. If we dispose of any of your personal information, we will do so in a fashion that is secure and appropriate to the nature of the information that is subject to disposal.

 

Links to Third Party sites and Advertising

Our website and services may contain links to third-party websites advertisements and services delivered to you by www.blackoakcasino.com or one of our Web advertising partners. Our Web advertising partners may set cookies. Doing this allows the advertising partners to recognize your computer each time they send you an advertisement. In this way, they may compile information about where you, or others who are using your computer, saw their advertisements and determine which advertisements are clicked. This information allows an advertising partner to deliver targeted advertisements that they believe will be of most interest to you. www.blackoakcasino.com does not have access to or control of the cookies that may be placed by the third-party advertising servers of ad partners.

This privacy statement covers the use of cookies by www.blackoakcasino.com and does not cover the use of cookies by any of its advertisers.

Please note that these links are provided for your convenience and information, and the websites and services may operate independently from us and have their own privacy policies or notices, which we strongly suggest you review.


Accessing and Updating Your Personal Information and Preferences

Accounts
We provide mechanisms for updating, correcting or removing certain personal information you provided to us for many of our services. If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to info@blackoakcasino.com or contacting the Players Club at 209.928.9412. We may require additional information from you to allow us to confirm your identity.

Communications and E-mails
If any user who receives an email from the Site and would prefer not to receive such communications in the future, he or she can do so by following the instructions in the emails with the opt-out link provided. In addition, you may send an email to info@blackoakcasino.com or contacting the Players Club at 209.928.9412. We will make commercially reasonable efforts to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.

 

Children’s Privacy and Parental Controls

You must be 21 years or older to access our websites and mobile apps, if you are under 21, you are not authorized to access our websites or mobile apps for any reason. Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors. We do not knowingly solicit, collect or allow the collection of personal information from children, people under 21 years of age.


Notification of Changes

www.blackoakcasino.com reserves the right to change this Privacy Policy from time to time at its sole discretion. If at some point in the future there is a change to our Privacy Policy, unless we obtain your express consent, such change will only apply to information collected after the revised Privacy Policy took effect. We will post those changes on this page and indicate at the top of the page the date the Privacy Policy was last revised. Any changes will be effective only after the effective date of the change. Your continued use of the Site indicates your consent to the Privacy Policy as posted.

 

Disclaimer to Security

By consenting to the Terms and Conditions of the Site and therefore the Privacy Policy, you consent that you understand that no data transmission over the Internet is completely secure, and that we cannot guarantee or warrant the security of any information you provide to us and you voluntarily provide, share, and transmit such information to us at your own risk.

 

Contact us

If you have any questions or concerns regarding this Privacy Policy and would like to contact us, please contact us by email info@blackoakcasino.com